Broken or Damaged Merchandise: ( For UPS shipments only)

Call your local UPS Office. They will come to you, inspect and pick up the merchandise, and return it to The Great American Brewery Shoppe. You must keep the broken items, even if there is no apparent damage to the shipping carton (concealed damage). For all limited editions (numbered items), advise your UPS inspector that even broken or damaged items must be returned to The Great American Brewery Shoppe. If no replacement is available a credit or refund will be issued to you.

Defective or Returned Merchandise:

Call The Great American Brewery Shoppe at 704-209-2286 and inform them of the problem. It is your responsibility to return the item insured, if necessary, to The Great American Brewery Shoppe. Defective items will be replaced, if available, and return shipping charges will be credited to your account. For returned merchandise, your account will be credited for merchandise only, less a 10% restocking charge.

No Replacement or Credit Will Be Given Under The Following Conditions:

The request is made after 10 days from the receipt date, unless, of course, there are mitigating circumstances..Anything happens in life and 10 days may not be enough. What I�m trying to say is, business is business, and there has to be some time limit, within reason.
The item is returned by you without an outer carton.
The item is returned by you without the original box.
You have marked up the item by circling or writing on the item or box.
For broken or damaged merchandise, you have not kept the original shipping carton for the UPS inspector. (Have to say this, as everything must be the way it was received.)

*** PLEASE NOTE: ***

The merchandise you will receive has been identified by us using either the serial number, edition number, ultra-violet markings, or china pen markings. If the item has a china pen marking this may be rubbed off. Make sure you have no claims against this item before removing this mark as no claims may be filed after this mark is removed. Any claims made against merchandise not in the shipment will not be honored.

Thank You

Automotive Car & Truck Steins || Baseball Steins || Beer Glasses || Beer Poker Chips
Brewery Beer Plates
BUDWEISER'S STEINS & COLLECTIBLES
Burgie Steins || St Louis Cardinals Steins || Character Steins || Chicago Cubs Steins || Christmas Steins
Clydesdale Figurines || Coca-Cola Steins || College & University Steins || Dallas Cowboys Steins
Chippewa Falls Beer Steins || Rocky Mountain Beer Steins
Corona Extra & Character Steins || DC-Comics Steins || Disney Steins || Dog Steins
Ducks Unlimited Steins || Elvis Presley Steins || Federal Duck Stamp Steins || Fishing Steins
Pro Football Hall Of Fame Steins || Football Steins || German Steins
Green Bay Packers Steins || Hamms Steins || Harley Davidson Decanters & Steins
House of Heileman Corporate Steins || Hockey NHL Steins || Jack Daniel's Steins || Thomas Kinkade Steins
LEGAL DISCLAIMERS
Walter Liebel Wildlife Steins || Lighthouse Steins || Lone Star Steins
Longton Crown Steins || Looney Tunes Steins || Marine Wildlife Steins || James Meger Wildlife Steins
MILITARY STEINS
Millennium Steins || Miller Steins || New York Yankees Steins || Milwaukee Steins
Old Style Steins || Olympia Brewery Steins || Olympic Steins || Pabst Steins || Pheasants Forever Steins
Pittsburgh Steelers Steins
PLACE ORDER
Religious Steins || Michael A. Ricker Steins || Scary / Halloween Steins || August Schell Brewing Steins
Sci-Fi Steins || Sports Steins || Sports Personality Steins || Star Trek Steins
Star Trek Next Generation Steins || Star Wars Steins || Stroh's Brewery Steins || Wolf Steins
UPS ORDER TRACKING
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Yuengling Brewery Beer Steins